If it’s not found here, please perform the reset operation.
Conversion progress for a single song performs normally, but fails when it is almost completed.įor macOS10.15 users, please check System Files-> Security & Privacy to see if Files and Folders has been granted access to the relevant Documents directory. Restart your computer and convert the songs again.
If it is, please disconnect the external audio device (including the audio devices connected by Bluetooth, like speakers or headphones). Please check whether the system is connected to any audio output device. The songs play for about 20 seconds in Spotify and then skip to the next song for converting and end up with “conversion failure”. Should you encounter any of the situations as described below, please try the detailed steps to check whether the issue can be fixed: Please open Spotify and check whether the songs you’d like to convert can be played normally in Spotify. Please confirm that the source files can be played normally in Spotify. Please try the suggestions below to check whether the issue can be fixed:
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